With three buildings, a congregation of 20,000 people, and a facility services staff of 20, Northridge Church recognized they needed a computerized maintenance management system (CMMS) to keep the details of running their church organized. Implementing MaintenanceEdge immediately streamlined the process of submitting work orders and ensured that no task including preventive maintenance activities was forgotten or neglected. With tracking, measurement and reporting built in, Northridge Church has transparency to keep staff accountable and quickly assess the state of facilities.
"Having a system is also about tracking all the work we are doing. If it isn't in Dude Solutions we have no record of it happening. My question is always How do you manage what you don't measure?' How many work orders have been done on a piece of equipment? How much time is spent on a certain craft? Do I need to hire another guy that has electrical skills? Where are the majority of work orders backing up? The answers to these questions would be near impossible to figure out without MaintenanceEdge." Craig Miller, director of buildings, grounds and facilities.