Touch screen technology in kiosks/vending machines are now part of our everyday lives, whether it be from ordering a coffee, or paying for a parking ticket.
It would be easy to assume that the display and touch element is a simple ‘desktop monitor,’ but there are many more factors that need to be considered. Many attributes of a kiosk are assumed, i.e., the product being vended is of a certain quality, or services being provided are to be correct, as will there be an obvious expectation for the kiosk to be working, etc. Even a working kiosk, which is of poor quality, will have a negative impact on the brand. A goal of a touch screen is to provide a high quality, reliable product, which is aesthetically pleasing.
Ease of interaction
Ultimately once a person is in front of the kiosk, they will be focusing on the ease and quality of interaction through the display and touch screen. This is the reason the display and touch choice are a critical part of any kiosk design.
Application specific – outdoor or indoor?
Depending on each individual application, there is a selection of standard touch screen monitors for all environments -- from a simple indoor information point through to an IP-rated outdoor high, bright solution.
Wide range of sizes and interfaces
The standard range consists of display sizes from 5 inches to 86 inches, and all are available with optional touch screen and choice of interface including HDMI/Integrated PC or Android player. You will want to find screens that have a wide viewing angle. There will be an option for standard brightness suitable for indoors, up to super high 2500cd brightness for outdoor applications.
Where the standard range does not meet the exact brief, Crystal Display Systems, or CDS, has the ability to design/develop custom solutions. This can be in the form of a tweak, to a standard monitor or a full-blown custom design. Many characteristics are considered, including mounting configuration, weight, and ease of maintenance. Where a church is already working with an existing monitor, CDS can quickly develop a mechanically compatible alternative with no/low tooling and can generally supply samples in 3-4 weeks (depending on complexity).
Modern, sleek artistic designs with cover-glass
The interaction is critical to any kiosk. With the technological development of the projective capacitive (PCAP) touch screen, you can find a design with a true flat glass look (we call this ‘tabletesque’) by laminating a bespoke cover-glass over the front of the PCAP sensor. This cover-glass can be fully customised with its oversize perimeter shape, adding holes and rear screen printed, to give a fully branded solution with church logo, legends and icons. Suddenly, ignoring the technical benefits of the industrial components, the solution moves far away from a ‘desktop monitor.’
Optical Bonding adds value and robustness
Optical Bonding is the application of a silicone layer within the void between the front of the LCD and the rear of the touch/glass. This eliminates the air gap and reduces the internal reflections. The result is to massively reduce the contrast washout in high ambient light conditions. Other advantages include increased ruggedness, UV protection, better heat dissipation, and avoidance in contamination/condensation (fogging).
For more information, the CDS team can support you with your monitor requirement. Please contact us on 01634 327420 or email firstname.lastname@example.org.
By Richard Murton, CDS Systems Solutions Manager.