If you have a big event coming up, you're focused on all the tasks left to complete before event day. As you consider what's left to do, don't forget to plan how you'll show your volunteers how much you value their help. If you're intentional in providing clear guidance to volunteers and appreciating them during and after the event, they'll have a positive experience and will be more likely to volunteer for future events.
Here are five ways to show your appreciation:
#1 Create a highlight video
Shoot video of volunteers setting up for the event, checking in the morning of, greeting attendees, and serving throughout the event. Include these clips in an event recap video or create a separate one focused on volunteers. Show this video during a Sunday service and post on social media as a way to highlight your amazing volunteer team.
#2 Mail thank you notes
Snail mail isn't dead yet. The fact that it's rare to receive a card in the mail makes getting a thank you note special. Take the time the week after the event to send thank you cards to your event volunteers.
#3 Thank volunteers from the stage
Most volunteers aren't looking for public recognition, but it's always encouraging to hear the senior pastor or other leader thank volunteers from the stage.
It shows leadership recognizes the effort involved in pulling off the event and values the volunteers who helped create a welcoming environment for attendees.
#4 Post pictures of volunteers on social media
Pictures of volunteers having fun and serving others make for great social media posts. Include captions mentioning the purpose of the event, how much you appreciate volunteers who make it happen, and maybe even get a quote from volunteers to post with the picture.
This can help boost engagement on your church's social media pages and is a fun way to spotlight volunteers.
#5 - Ask for their feedback
No matter how well you planned for this event, there are always ways to improve.
Who better to ask than the volunteers who directly interacted with attendees and saw what was going on behind-the-scenes? Collecting feedback can be as simple as sending out a survey via email (try a tool like SurveyMonkey) or inviting volunteer leaders to share their input over dessert one evening.
The most important aspect of collecting volunteer feedback is doing something with the information.
As you implement their suggestions, give credit publicly to those who offered that feedback. Consider inviting volunteers to help you put their input into practice as well. You won't get much input in the future if volunteers don't think you're using what they told you previously, so it's important to mention how you used their suggestions.
Volunteers are vital to your event's success. Invest in your volunteers and make sure they know you value their contributions to the event.