There is often frustration with church leadership when things go wrong with AVL during services, especially if the problem isn’t addressed quickly and fixed by those serving that weekend. There’s a good reason why this happens.
Jim Kumorek · July 13, 2017
When I started my position as technical director at a large church in 2001, I attended a week-long course in audio systems operation and design offered by Synergetic Audio Concepts, so that if things went awry, I could analyze the situation and come up with a fix or a work-around.
It was one full intensive week of in-person training, eight hours a day. And it was like trying to drink from a fire hose.
While I didn’t learn everything the course offered the first time around, it was a HUGE step forward from where I started a week earlier.
All this to say, don’t expect your average volunteer operator to know how to deal with complex problems that come up.
And if you want someone to be able to deal with those problems, you either need to seek out people who already have that experience level, or you’re going to need to invest in some serious training opportunities for your high-capacity, in-it-for-the-long-haul volunteers.