Facility Management

Biggest Facilities Failures

Often in life it's the little things that can make the biggest difference. As we enter the season of higher church attendance, be sure these little things don't ruin the experience at your facility.


Gary Zandstra  ·  November 22, 2016

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Often in life it is the little things that make the biggest difference. 

As related to a facility this can be so true!  Listed below are somethings that I have experienced that have made my visit somewhere less than pleasant. 

While none of the items are cardinal sins they did make an impression, not a good one on me.

Dirty bathrooms

Okay I said that none of these were cardinal sins.  Yes, that is true but in my opinion dirty bathrooms come awful close. 

I have written about and often talk about the need for bathroom ambassadors. It really is not that difficult to keep bathrooms clean and presentable.  Someone just has to care enough to make sure it gets done!

Strange odor/aroma

I am sure Proctor and Gamble, the makers of Febreze could do well if they marketed to churches.  I have run into or should I say experienced the strangest odors at some of the churches I have visited.  The scents have ranged from enticing but poorly timed to just plain disgusting.

The enticing, the smell of a chicken dinner being prepared in the kitchen during the message had me so hungry that I couldn’t wait for the service to be over as I was literally drooling.  The bad, the smell of raw sewage in a bathroom where the floor looked like the drain had been backed up for weeks and the crusty state of the floor was giving evidence that it had just dried up.

Now if the sermon had been on the satisfying taste of good food and how God provides and blesses us with good things, the chicken dinner smell could have been a great illustration! Provided that we would get to partake of it after the service.

Inappropriate or outdated décor.

Through the years I have seen my share of well shall we say it, bizarre décor or too old to be retro finishing’s.  I know that interior design is a form of art and also very subjective.  I get that you probably don’t like my tastes.  My wife sure doesn’t! In my book Black, White and Red can cover just about any need for color in a space.  That is why I get zero say in our home decorating.

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ARTICLE TOPICS

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ABOUT THE AUTHOR

Gary Zandstra
Gary’s newest venture The Experience gives him the opportunity to help the local church using his vast experience in facilities and production.
Contact Gary Zandstra: gary@nemosyn.com ·  View More by Gary Zandstra


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